Frequently Asked Questions

Q - Is my payment secure?
A - We use a leading company in processing your orders www.paypal.com and we never see your credit card details.

Q - What information do you keep about me?
A - We keep your e-mail address, shipping and billing address and this information is never sold or shared by us.

Q - What if my item weight is slightly different from the one advertised?
A - All items manufactured have a 10% weight tolerance; the item weight shown is only guideline.

 Q - How long will my order take?
A - Your order is posted within 48 business hours but most orders are sent within 24 business hours depending on any alterations before we send your item. We cannot guarantee on the postal system but all orders should be with you within 5 working days